Welcome to The Collections Coach Video Collection All Videos Control The Call Watch now Don't Take It Personally Watch now FLO Watch now Hygiene Watch now Time Bandits Watch now Maslow's 1 Watch now Maslow's 2 Watch now Updating Accounts Watch now Handling Bait Calls Watch now Your Attitude for Success! Watch now Enhancing Communications Watch now Consumer With Attorney? Watch now Call De-Escalation Watch now Get Checking Account & Credit Card Information from Consumers Watch now Goal-Setting…and ACHIEVING! Watch now Call Introduction/Tone of the Call Watch now Overcoming Obstacles Formula Watch now MacNCheese Watch now POWER WORDS!!! Watch now Parent of an Adult Watch now Stress Management Watch now