Welcome to The Collections Coach Video Collection
All Videos
Control The Call
Don't Take It Personally
FLO
Hygiene
Time Bandits
Maslow's 1
Maslow's 2
Updating Accounts
Handling Bait Calls
Your Attitude for Success!
Enhancing Communications
Consumer With Attorney?
Call De-Escalation
Get Checking Account & Credit Card Information from Consumers
Goal-Setting…and ACHIEVING!
Call Introduction/Tone of the Call
Overcoming Obstacles Formula
MacNCheese
POWER WORDS!!!
Parent of an Adult
Stress Management